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- The player from Georgia had reported an issue with a withdrawal request and an unexpected account closure.
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The player asserted that he only used ów lampy account and made prior deposits. The casino’s actions were deemed appropriate as they followed their strict policy mężczyzna multiple account usage. The player from New Zealand submitted a formal complaint against HellSpin Casino for mishandling her account and obstructing her $22,000 NZD withdrawal. She demanded accountability and the return of her winnings while indicating her readiness owo provide evidence of her claims.
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- However, subsequent withdrawal requests were denied and had been pending for 3 days.
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However, the player did not respond owo our messages, leading us owo reject the complaint. Despite providing various proofs of payment, including receipts and screenshots, the withdrawal request remained denied, leading to frustration with the process. The Complaints Team extended the response time for the player to provide necessary information, but ultimately, due jest to a lack of response, the complaint państwa rejected.
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This includes localized content and customer support, making it easier for non-English speaking players owo navigate and enjoy the platform. After successfully providing the required documentation, the casino claimed he had a duplicate account, which led jest to a rejected withdrawal. The issue was resolved after he submitted another photo of himself along with proof of address, resulting in the casino finally processing his payout. We marked the complaint as ‘resolved’ in our system following this confirmation. The player from France requested a withdrawal after winning but państwa told to first meet wagering requirement. After meeting the requirement, the player’s withdrawal has been pending for a day, despite the casino promising instant withdrawals.
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Even before the HellSpin casino login, the support team is also there for any concerns regarding friends or family members who may be struggling with gambling. Unlike other deposit and withdrawal methods, bank transfers may take more time jest to process. Usually, it takes up owo 5-7 working days jest to process your payment. However, many Aussie players prefer pula transfer due jest to its security.
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However, after filing the complaint, the player confirmed that the casino had paid out her winnings. The player from Florida had requested a withdrawal prior owo submitting this complaint. However, the Complaints Team had advised him owo wait for at least czternaście days after requesting the withdrawal, as it was usual for withdrawals to take some time owo process. This delay could have been due owo unfinished KYC verification or a high volume of withdrawal requests. The player from Ecuador had reported that his online casino account had been blocked without explanation after he had attempted jest to withdraw his winnings. He had claimed that the casino had confiscated his funds amounting to $77,150 ARS, alleging violation of terms and conditions.
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Operating since 2018, Hell Spin Casino Australia has succeeded in the Australian gambling scene and worldwide. Even though our casino is relatively new, you can find a huge collection of 4000 games from renowned software providers such as Betsoft, NetEnt, Yggdrasil, etc. You can choose the payment method that is the most secure and safe option in the gaming industry.